Personal data is used for analysis in our various systems and databases to help improve the way we run our business and our website according to user preferences, to provide a better service and user experience as well as to enhance our advertisements by providing information about the usage throughout the site.
We will make sure that we only process your personal data for these purposes:
you have provided your consent to us using the data in that way; or
our use of your personal data is necessary to support legitimate interests that we have as a business (for example, to improve our products, to offer you the use of bespoke services or to carry out analytics across our datasets), provided it is conducted at all times in a way that is proportionate, and that respects your privacy rights.
Disclosure of your personal data
We work with third parties to manage our business and deliver services. These third parties may from time to time require access to your personal data:
2. We may transfer personal data in the event that we sell or buy any business or assets, in which case it may be appropriate to disclose your personal data to the prospective seller or buyer of such business or assets.
3. If some or all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
4. To protect the rights, property, or safety of our staff, our website visitors, customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
5. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or regulatory requirements, or otherwise for the prevention or detection of fraud or crime.
We will retain your personal data for as long as is reasonably necessary for the valid purposes, or until you revoke your consent. In some circumstances we may retain your personal data for longer periods of time, for instance where we are required to do so in accordance with legal, regulator, tax or accounting requirements.
A cookie is a piece of information in the form of a very small text file that is placed on your hard drive to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile standard statistical reports on website activity. Cookies are generated by a web server, which is basically the computer that operates a web site. The information the cookie contains is set by the server and it can be used by that server whenever the user visits a site. A cookie can be thought of as an internet user’s identification card, which tells a web site when the user has returned.
Information on deleting or controlling cookies is available at AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
Your right to access
You may also request access to your data, correction of any mistakes in our files, erasure of records where no longer required, restriction on the processing of your data, objection to the processing of your data, data portability and various information in relation to the basis for international transfers. You may also exercise a right to complain to your Supervisory Authority. More information about each of these rights can be found by clicking on the relevant link or by referring to the table set out further below.
You have a number of rights in relation to your personal data.
Right of Rectification
You can ask us to rectify inaccurate personal data.
We may seek to verify the accuracy of the data before rectifying it.
Right of Erasure
You can ask us to erase your personal data, but only where:
it is no longer needed for the purposes for which it was collected; or
you have withdrawn your consent (where the data processing was based on consent); or
following a successful right to object (see ‘Objection’ below); or
it has been processed unlawfully; or
to comply with a legal obligation to which it is subject.
We are not required to comply with your request to erase your personal data if the processing of your personal data is necessary:
for compliance with a legal obligation; or
for the establishment, exercise or defence of legal claims;
There are certain other circumstances in which we are not required to comply with your erasure request, although these two are the most likely circumstances in which we would deny that request
Right of Restriction
You can ask us to restrict (i.e. keep but not use) your personal data, but only where:
its accuracy is contested (see Rectification), to allow us to verify its accuracy; or
the processing is unlawful, but you do not want it erased; or
it is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims; or
you have exercised the right to object, and verification of overriding grounds is pending.
We can continue to use your personal data following a request for restriction, where:
we have your consent; or
to establish, exercise or defend legal claims; or
to protect the rights of another natural or legal person.
You can ask us to provide your personal data to you in a structured, commonly used, machine-readable format, or you can ask to have it ‘ported’ directly to another Data Controller, but in each case only where:
the processing is based on your consent or on the performance of a contract with you; and
the processing is carried out by automated means.
You can object to any processing of your personal data which has our ‘legitimate interests’ as its legal basis, if you believe your fundamental rights and freedoms outweigh our legitimate interests.
Once you have objected, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.
You have a right to lodge a complaint with the responsible local supervisory authority about our processing of your personal data.
How to contact us